Refund policy

In the unlikely event you are unhappy with your purchase at Melia, Haya Flowers L.L.C. may depending on the circumstances, refund the price of the product or provide an other solutions such as resending the product or resending a different gift of the same value.

As we are working with fresh products it will be to our complete discretion what solution will be suitable and applicable.

When a replacement or other solution is granted we aim to have this resolved within 1 working day. When a refund is provided please allow 7-10 days depending on your bank for it to reach your account.